Skip to main content
Contact Us
What can we help you with?
D'Addario
Order Support
Order Support
Questions relating to your order, shipping, and Kibo.
Order Status/Issues
What is the status of my order?
What should I do if I am having an issue placing an order on your website or if there is an error while processing my payment?
Can I cancel an order placed through your website?
How do I initiate a return?
How do I remove or edit products in my cart?
Was I charged twice for my order?
See all 9 articles
Buying Our Products
How do I change my currency on your website?
Can I place an order over the phone or via email?
I am only seeing the option to pay with Players Circle points and not currency – why?
How do I place a tax-exempt order?