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D'Addario
Order Support
Order Support
Questions relating to your order, shipping, and buying our products.
Order Status/Issues
What is the status of my order?
What should I do if I am having an issue placing an order on your website or if there is an error while processing my payment?
Can I cancel an order placed through your website?
How do I remove or edit products in my cart?
How do I initiate a return?
Can I return clearance items?
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Buying Our Products
How do I place an order on your website?
How do I change my currency on your website?
Can I place an order over the phone or via email?
I am only seeing the option to pay with Players Circle points and not currency – why?
How do I place a tax-exempt order?