Skip to main content
Contact Us
What can we help you with?
D'Addario
Order Support
Order Support
Questions relating to your order, shipping, and buying our products.
Order Status/Issues
Where are European orders shipped from?
What is the status of my order?
What should I do if I am having an issue placing an order on your website or if there is an error while processing my payment?
Can I cancel an order placed through your website?
How do I remove or edit products in my cart?
How do I initiate a return?
See all 11 articles
Buying Our Products
Can I talk to a string specialist one on one?
How do I place an order on your website?
How do I change my currency on your website?
Can I place an order over the phone or via email?
I am only seeing the option to pay with Players Circle points and not currency – why?
How do I qualify for a tax exemption on my order on daddario.com?