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Order Support

Questions relating to your order, shipping, and Kibo.

Order Status/Issues

  • What is the status of my order?
  • How do I remove or edit products in my cart?
  • How do I resolve a problem with my payment?
  • Was I charged twice for my order?
  • My order is late and/or incorrect. What should I do?
  • I have an issue with my Amazon order/delivery. What should I do?
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Buying Our Products

  • How do I change my currency on your website?
  • How do I place a tax-exempt order?
  • What is Kibo?
  • Kibo was not able to assist me with my request. What should I do?

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