Contact Us

Customer Support

We'd love to hear from you! We'll get back to you as soon as we can within 1-3 business days.

Standard Support Hours:
Hours - 8:30am-5:00pm ET
Mon-Friday

Holiday Closure
D'Addario US is closed Thursday and Friday for the 4th of July. Orders will resume shipping on Monday, June 8th.

Note
Submissions receive faster response time than phone calls.

Phone Support

US Phone:
(1) 631-528-2826

If you're calling in regards to becoming a dealer, please click here.

If you are a dealer looking to speak with your sales rep, please call the main line (1 (800) 323-2746) or contact your rep directly.

UK/Europe Phone:
+44 (0)191 300 3000

Canada Phone:
905-947-9595

Australia Phone:
+61 3 8761 6293

We are currently experiencing a high volume of traffic, wait times may be longer than usual, but we will get to you as soon as we can.