We’re very sorry to hear that! We’d be happy to assist with this. Please contact us with a photo of the code on the packaging as well as a photo or screenshot of the receipt from purchase (if you still have it) and we can assist in ensuring that you receive the points for this code.
Articles in this section
- How many digits is a Players Circle product registration code?
- Do custom picks/drumheads come with Players Circle points?
- My Players Circle code is showing as already used. What should I do?
- Where is the Players Circle code located on my product packaging?
- My product didn’t come with a Players Circle code. What should I do?
- I can't read the players circle code on my packaging, what should I do?
- My phone is entering characters on the registration page. What should I do?
- Why don't I see my Players Circle points added?
- My Players Circle code is not working. What should I do?
- I believe my strings are counterfeit. Who should I contact?