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Players Circle

D’Addario’s rewards program, getting you free gear, access to beta tests, and more.

FAQs

  • When I try to log into my Players Circle account, it says it has not been activated. What should I do?
  • How can I change the country on my players circle account?
  • How do tiers work?
  • What determines my current membership status?
  • Why is my progress bar showing a different status?
  • How do I log into my Players Circle account?
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Players Circle Orders

  • How much is shipping and handling?
  • How many days does it take to receive my order?
  • My item was returned to D’Addario. Can D’Addario resend my order?
  • Can I still make a purchase with Player's Points or redeem my Player's Points for credit?
  • Can I cancel, return, or exchange an order placed with points?

Codes

  • How do I use a Players Circle points promo code?
  • Where is the Players Circle code located on my product packaging?
  • My product didn’t come with a Players Circle code. What should I do?
  • I ripped through or can't read the code on my packaging. What should I do?
  • My phone is entering characters on the registration page. What should I do?
  • Why don't I see my PC points added?
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