Players Circle
D’Addario’s rewards program, getting you free gear, access to beta tests, and more.
FAQs
- How can I see which products are eligible for players circle points?
- When I try to log into my Players Circle account, it says it has not been activated. What should I do?
- How can I change the country on my players circle account?
- How do tiers work?
- What determines my current membership status?
- Why is my progress bar showing a different status?
Players Circle Orders
- Can I split my payment between points and dollars?
- How much is shipping and handling?
- How many days does it take to receive my order?
- My item was returned to D’Addario. Can D’Addario resend my order?
- Can I still make a purchase with Player's Points or redeem my Player's Points for credit?
- Can I cancel, return, or exchange an order placed with points?
Codes
- Do custom picks/drumheads come with players circle points?
- My Players Circle code is showing as already used. What should I do?
- How do I use a Players Circle points promo code?
- Where is the Players Circle code located on my product packaging?
- My product didn’t come with a Players Circle code. What should I do?
- I can't read the players circle code on my packaging, what should I do?