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What can we help you with?
D’Addario’s rewards program, getting you free gear, access to beta tests, and more.
How do tiers work?
What determines my current membership status?
Why is my progress bar showing a different status?
How do I log into my Players Circle account?
How do I reset my Players Circle account password?
What countries is Players Circle available in?
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Players Circle Orders
How much is shipping and handling?
How many days does it take to receive my order?
My item was returned to D’Addario. Can D’Addario resend my order?
Can I still make a purchase with Player's Points or redeem my Player's Points for credit?
Can I cancel, return, or exchange an order placed with points?
How do I use a Players Circle points promo code?
Where is the Players Circle code located on my product packaging?
My product doesn't have a points code. What should I do?
I ripped through or can't read the code on my packaging. What should I do?
My phone is entering characters on the registration page. What should I do?
Why don't I see my PC points added?
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