We’re very sorry to hear that! We’d be happy to help ensure that you receive the points for your code! Please contact us with a photo of the code on the packaging, as well as a photo or screenshot of the receipt from the purchase (if you still have it). From there, we will assist in getting this resolved for you.
Articles in this section
- How many digits is a Players Circle product registration code?
- Do custom picks/drumheads come with Players Circle points?
- My Players Circle code is showing as already used. What should I do?
- Where is the Players Circle code located on my product packaging?
- My product didn’t come with a Players Circle code. What should I do?
- I can't read the players circle code on my packaging, what should I do?
- My phone is entering characters on the registration page. What should I do?
- Why don't I see my Players Circle points added?
- My Players Circle code is not working. What should I do?
- I believe my strings are counterfeit. Who should I contact?