Unfortunately, since custom products are made to order, we cannot guarantee that changes can be made to your order after it’s placed. Please send us a message and we’ll happily check the status of your order. In any case, it’s always best to double check your artwork and ensure that the design is exactly as intended before submitting.
Articles in this section
- Can I make changes to my custom order after I place the order?
- Did you receive my artwork? / Why is my Custom Order blank on my Order Confirmation?
- Can I use Players Circle points to purchase custom products?
- When will my custom order ship?
- Where do I learn more about D'Addario's custom product line?
- Can I return custom products?
- What kind of files can I upload?
- What specs should my image files meet?
- How can I access my old designs?