Contact Us

D'Addario Support is only able to troubleshoot shipping errors or order issues related to orders placed on our website directly. For all orders placed through other retailers, such as Amazon, please contact that retailer directly for assistance.

Return Reason

Items and Quantities Being Returned

Additional Information

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    Customer Support

    We'd love to hear from you! We'll get back to you as soon as we can within 1-3 business days.

    Standard Support Hours:
    Hours - 8:30am-5:00pm ET

    Submissions receive faster response time than phone calls.

    Phone Support

    US Phone:
    (1) 631-528-2826

    If you're calling in regards to becoming a dealer, please click here.

    If you are a dealer looking to speak with your sales rep, please call the main line (1 (800) 323-2746) or contact your rep directly.

    UK/Europe Phone:
    +44 (0)191 300 3000

    Canada Phone:

    Australia Phone:
    +61 3 8761 6293

    We are currently experiencing a high volume of traffic, wait times may be longer than usual, but we will get to you as soon as we can.