I’m having issues uploading my design to the custom pick tool.

Please ensure that you are only uploading a PNG or JPEG file. Other file types, such as PDF, GIF, PSD, etc., will not upload. 

For single color pad print picks, the custom pick interface will only recognize the black portion of your design as the portion you would like to be printed. If you are uploading a JPEG file, please ensure that the portion of the design that you would like to be printed is in black. If you’re uploading a PNG file with a transparent background, please ensure that the portion of the design that you would like to be printed is black. White portions of the design will automatically be removed when you upload your design. 

The color of the ink on the picks can be changed afterwards by clicking on the “options” tab, scrolling down, and selecting your ink color. 

 

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