What is the status of my order?

You will receive an email confirmation of your order upon submission, and a second email containing tracking information once your order ships.

Please visit the order tracking page for additional information, or if you have an account you may view more details in the order history section. 

If you need additional information, please contact Kibo support by email or live chat via this link, or call Kibo at 877-412-7467 for US and Canada or (+44) 01793 461650 for locations in Europe, and they will be happy to assist you.

Kibo is the order management platform that allows us to partner with a network of our most valuable retail partners for faster delivery times and expert product support. 

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