Kibo was not able to assist me with my request. What should I do?

D’Addario is committed to providing quality customer support. If Kibo was not able to resolve an issue to your liking, please contact us directly and we will do our best to assist. If related to an issue with your order, please provide the date of your order, order number, and email address associated with your account. Contact D’Addario. 

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